Health Care Facilitator

What is a Health Care Facilitator?

The Health Care Facilitator (HFC) helps staff, retirees, survivors, and their eligible family members better understand and obtain the full benefits and services from the UC sponsored health plans. Fore more information, refer to the Health Care Facilitator Program brochure. Each consultation is always confidential and complies with the Health Insurance Portability and Accountability Act (HIPPA) privacy and security laws. Health Care Facilitators are also required to follow the UC's Group Insurance Regulations.

What can a Health Care facilitator assist with?

  • Resolve your health care problems when finding a solution on your own has not been successful

  • When needing assistance in understanding the workings of your health plan and your coverage

  • When requiring assistance in accessing care

  • When seeking information on how the UC plans work with Medicare

  • When resolving health insurance bills for covered services

Medicare Information for employees 65+

Employees 65 and over who are eligible to enroll in Medicare have the option to postpone enrollment in Medicare part B and D. To learn more:

Supplemental Information for Retirees

Retirees have access to Health Care Facilitator services. Listed below are a few helpful resources to get started.

Need to contact the Health Care Facilitiator?

Call (510) 486-4269 or email: HCF@lbl.gov